Indonesian Center for Esoterics and Metaphysical Studies (ICEMS)
Website: www.indometaphysics.com
Effective Date: 15/09/2026
Last Updated: 15/09/2026
The Indonesian Center for Esoterics and Metaphysical Studies (“ICEMS,” “we,” “us,” or “our”) respects the privacy of visitors, purchasers, students, attunement recipients, and other individuals who interact with our website and services.
This Privacy Policy explains how we collect, use, store, disclose, protect, and otherwise process Personal Data through www.indometaphysics.com and related ICEMS services.
This Policy should be read together with the ICEMS Terms and Conditions, Medical Disclaimer, and Metaphysical & Spiritual Services Disclaimer.
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to Personal Data processed in connection with:
- Visits to www.indometaphysics.com;
- Purchases of digital manuals and educational materials;
- Orders for energy attunements and spiritual services;
- Customer support and inquiries;
- Account or transaction administration;
- Email communications;
- Payment and order processing;
- Website security and technical operation;
- Lawful recordkeeping;
- And other ICEMS services that refer to this Privacy Policy.
This Policy applies to online and electronic interactions with ICEMS unless a separate privacy notice expressly applies.
2. DATA CONTROLLER
For purposes of applicable data-protection law, ICEMS acts as the party determining the purposes and means of processing Personal Data in relation to its website and services, except where another party independently determines its own processing activities.
Questions or requests concerning Personal Data may be submitted through the official ICEMS contact channels listed on www.indometaphysics.com.
For privacy-specific requests, ICEMS may designate a dedicated privacy contact address or contact form.
3. PERSONAL DATA WE MAY COLLECT
Depending on how you interact with ICEMS, we may process the following categories of Personal Data.
A. Identity and Contact Information
This may include:
- Name;
- Email address;
- Country;
- Billing information;
- And other contact information voluntarily supplied by you.
B. Order and Transaction Information
This may include:
- Products or services purchased;
- Order number;
- Transaction date;
- Amount paid;
- Currency;
- Payment status;
- Refund or dispute records;
- Delivery status;
- And records necessary to verify or administer the transaction.
ICEMS generally does not need to store complete payment-card credentials where payment is handled by an independent payment processor.
C. Attunement and Service Information
Where relevant to an attunement or spiritual service, we may process limited information necessary to identify the purchaser or consenting recipient and administer the service.
This may include:
- Recipient name;
- Contact details;
- Order information;
- Scheduling information;
- And service-related correspondence.
ICEMS does not require customers to provide identifying information concerning third parties for the purpose of causing harm to those persons.
D. Communications
If you contact ICEMS, we may retain:
- Emails;
- Contact-form submissions;
- Customer-support correspondence;
- Service questions;
- Order-related messages;
- Complaint or dispute communications;
- And other correspondence reasonably necessary to respond to or document the interaction.
E. Technical and Usage Information
When you access the website, certain information may be collected automatically, including:
- IP address;
- Browser type;
- Device information;
- Operating system;
- Referring page;
- Pages visited;
- Date and time of access;
- Website-security logs;
- And similar technical information.
F. Cookies and Similar Technologies
ICEMS may use cookies or similar technologies for purposes such as:
- Essential website functionality;
- Security;
- Remembering user preferences;
- Transaction functionality;
- Analytics;
- Performance measurement;
- And, where enabled and lawfully permitted, marketing or advertising.
Non-essential cookies should be managed in accordance with applicable consent requirements.
4. SENSITIVE OR SPECIFIC PERSONAL DATA
Certain types of Personal Data may receive additional protection under applicable law, including health information, financial information, biometric data, children’s data, and other legally protected categories.
ICEMS does not ordinarily require customers to provide medical records, diagnoses, psychiatric records, biometric information, genetic information, or similar sensitive information to purchase an educational manual or receive a standard attunement.
Please do not send unnecessary sensitive Personal Data to ICEMS.
If a user voluntarily provides sensitive information, ICEMS will process such information only where there is an appropriate lawful basis and only to the extent reasonably necessary for the relevant purpose.
5. THIRD-PARTY INFORMATION
If you purchase a service for another person, you must have an appropriate lawful basis or permission to provide that person’s Personal Data to ICEMS.
Where an attunement is intended for another recipient, ICEMS may require confirmation that the designated recipient has consented to receive the service.
Customers must not submit another person’s name, photograph, health information, contact details, address, or other Personal Data for unauthorized targeting, harassment, intimidation, or harmful purposes.
6. PURPOSES OF PROCESSING
ICEMS may process Personal Data for purposes including:
- Processing and administering orders;
- Delivering digital products;
- Administering attunements and requested services;
- Verifying transactions;
- Communicating with customers;
- Responding to inquiries;
- Providing customer support;
- Maintaining transaction and business records;
- Preventing fraud or misuse;
- Protecting website security;
- Enforcing Terms and Conditions;
- Complying with legal obligations;
- Handling complaints or disputes;
- Improving website functionality;
- Conducting appropriate analytics;
- And sending marketing communications where legally permitted.
ICEMS will not intentionally process Personal Data for purposes incompatible with the purpose for which the information was collected without an appropriate legal basis.
7. LEGAL BASES FOR PROCESSING
Depending on the circumstances, ICEMS may rely on one or more lawful bases for processing Personal Data.
A. Performance of a Contract
Personal Data may be processed where necessary to:
- Process an order;
- Provide a purchased manual;
- Administer an attunement;
- Communicate regarding a transaction;
- Provide customer support;
- Or otherwise perform obligations arising from a transaction with the customer.
B. Consent
ICEMS may rely on explicit consent where required or appropriate, including for particular marketing activities or other processing for which consent is the appropriate legal basis.
Consent will be requested separately where required by applicable law.
C. Legal Obligations
ICEMS may process or retain information where necessary to comply with applicable legal, tax, accounting, regulatory, law-enforcement, judicial, or other lawful requirements.
D. Legitimate Interests
Where permitted by applicable law, ICEMS may process Personal Data for legitimate interests such as:
- Fraud prevention;
- Cybersecurity;
- Transaction verification;
- Protecting ICEMS intellectual property;
- Maintaining business records;
- Preventing abuse;
- Establishing or defending legal claims;
- And improving website operations,
provided those interests are appropriately balanced against the rights of the individual.
8. MARKETING COMMUNICATIONS
Marketing consent is separate from acceptance of an ICEMS order.
Purchasing an ICEMS product does not by itself mean that a customer must consent to unrelated promotional communications.
Where marketing consent is required, ICEMS should obtain that consent through a separate optional mechanism.
Recipients may unsubscribe from marketing communications through the method provided in the communication or through the relevant ICEMS contact channel.
Withdrawal from marketing does not affect transaction-related communications that are necessary to administer an existing order or service.
9. COOKIES
ICEMS may use both essential and non-essential cookies.
Essential cookies may be required for:
- Website functionality;
- Checkout operation;
- Security;
- Session management;
- And fraud prevention.
Where legally required, analytics, advertising, or other non-essential cookies should not be activated until the user has made the relevant choice.
Users should be provided with an accessible method to review or change cookie preferences where technically applicable.
Third-party services may also place cookies in accordance with their own privacy practices.
10. PAYMENT PROCESSORS AND SERVICE PROVIDERS
ICEMS may use third-party service providers to support its operations, including:
- Payment processors;
- Website hosting providers;
- Email providers;
- Security providers;
- Analytics providers;
- Cloud-storage providers;
- Website plugins;
- And other technical or professional service providers.
These parties may process Personal Data where reasonably necessary to provide their services.
Where a service provider acts as a data processor on behalf of ICEMS, ICEMS will seek to use appropriate contractual, organizational, and security safeguards as required by applicable law.
Where a third party independently determines how it processes information, that party may operate under its own privacy policy.
11. INTERNATIONAL DATA TRANSFERS
ICEMS serves customers internationally, and some website, payment, email, cloud, or technical service providers may operate outside Indonesia.
Where Personal Data is transferred outside Indonesia, ICEMS will take measures required by applicable Indonesian data-protection law.
Depending on the circumstances, this may include ensuring that:
- The recipient jurisdiction provides an appropriate level of Personal Data protection;
- Adequate and binding safeguards apply to the transfer;
- Or, where required because other transfer safeguards are unavailable, valid consent or another legally permitted mechanism is obtained.
ICEMS will not rely on a generic website consent statement as a substitute for transfer safeguards where applicable law requires additional measures.
12. DATA RETENTION
ICEMS retains Personal Data only for as long as reasonably necessary for the purposes for which it was collected and as required or permitted by applicable law.
Retention periods may vary according to the type of information.
For example:
- Transaction records may be retained for accounting, tax, fraud-prevention, contractual, or legal purposes;
- Order correspondence may be retained while reasonably necessary for transaction administration or dispute resolution;
- Security logs may be retained for an appropriate security period;
- Marketing information may be retained until consent is withdrawn or the information is no longer required;
- And data subject requests may be retained for accountability and compliance purposes.
Personal Data will be deleted, destroyed, anonymized, or otherwise handled in accordance with applicable retention requirements when it is no longer lawfully required.
13. DATA SECURITY
ICEMS takes reasonable technical and organizational measures designed to protect Personal Data against:
- Unauthorized access;
- Unlawful disclosure;
- Alteration;
- Loss;
- Destruction;
- Misuse;
- And other unauthorized processing.
Security measures may include access controls, authentication measures, software updates, backups, restricted administrative access, and appropriate security practices.
No internet-based system can guarantee absolute security.
14. PERSONAL DATA BREACHES
If a Personal Data breach occurs, ICEMS will assess the nature and impact of the incident and take reasonable steps to contain, investigate, and remediate it.
Where notification is required under applicable Indonesian law, ICEMS will provide the required notification to affected individuals and the competent authority within the legally prescribed period.
Such notice may include information regarding:
- The Personal Data affected;
- When and how the incident occurred;
- And measures taken to address or remediate the incident.
15. YOUR DATA-PROTECTION RIGHTS
Subject to applicable law and any lawful exceptions, individuals may have the right to:
- Obtain information concerning the processing of their Personal Data;
- Access Personal Data concerning them;
- Obtain a copy of their Personal Data;
- Correct or update inaccurate Personal Data;
- Complete incomplete information;
- Request termination of certain processing;
- Request deletion or destruction where legally applicable;
- Withdraw consent where processing is based on consent;
- Request restriction or postponement of processing;
- Object to certain automated decision-making or profiling;
- Obtain Personal Data in an appropriate machine-readable format where applicable;
- And exercise other rights provided by applicable law.
Some rights are subject to exceptions or limitations, including circumstances where ICEMS must retain information to comply with a legal obligation, establish or defend legal claims, prevent fraud, protect another person’s rights, or fulfil another lawful basis for processing.
16. WITHDRAWAL OF CONSENT
Where ICEMS relies specifically on consent as the legal basis for processing, you may withdraw that consent in accordance with applicable law.
Withdrawal of consent does not necessarily require ICEMS to delete information that must still be processed or retained under another lawful basis, such as:
- Performance of an existing contract;
- Compliance with law;
- Transaction recordkeeping;
- Fraud prevention;
- Or establishment or defence of legal claims.
Withdrawal of marketing consent does not cancel an accepted purchase order or attunement service.
17. CORRECTION, ACCESS, AND DELETION REQUESTS
Requests concerning Personal Data may be submitted through ICEMS’s official privacy or contact channel.
ICEMS may require reasonable verification of identity before acting on a request.
Requests will be handled within the period required by applicable law.
Where Indonesian law requires a particular response period, ICEMS will seek to comply with that period.
18. CHILDREN
Paid ICEMS products and services are intended for adults unless expressly stated otherwise and legally permitted.
ICEMS does not knowingly intend to enter paid transactions with children who lack the legally required parental or guardian involvement.
Where Personal Data concerning a child is processed, ICEMS will apply the additional requirements required by applicable law.
If you believe Personal Data concerning a child has been submitted improperly, please contact ICEMS.
19. AUTOMATED DECISION-MAKING
ICEMS does not intend to make significant legal or similarly substantial decisions about customers solely through automated profiling unless clearly disclosed and lawfully implemented.
If automated decision-making that has significant effects is introduced in the future, this Privacy Policy will be updated as appropriate.
20. FRAUD, SECURITY, AND LEGAL CLAIMS
ICEMS may retain and process relevant Personal Data where reasonably necessary to:
- Investigate suspected fraud;
- Address chargebacks;
- Investigate unauthorized transactions;
- Prevent abuse;
- Maintain cybersecurity;
- Respond to legal disputes;
- Establish, exercise, or defend legal claims;
- And comply with lawful requests from competent authorities.
Such processing will be limited to what is appropriate and legally permitted.
21. DISCLOSURE REQUIRED BY LAW
ICEMS may disclose Personal Data where required or permitted by applicable law, including in response to:
- Valid court orders;
- Lawful law-enforcement requests;
- Regulatory requirements;
- Tax or financial reporting obligations;
- Or other legally binding processes.
ICEMS does not voluntarily disclose Personal Data to third parties merely because they request it without an appropriate legal or contractual basis.
22. SALE OF PERSONAL DATA
ICEMS does not sell Personal Data to advertisers or data brokers as part of its ordinary business model.
If this practice changes in a manner material to users’ privacy rights, this Privacy Policy will be updated and any legally required notice or consent will be provided.
23. LINKS TO THIRD-PARTY WEBSITES
The ICEMS website may link to websites or services operated by independent third parties.
ICEMS is not responsible for the independent privacy practices of those third parties.
Users should review the privacy notices of external services they choose to use.
24. CHANGES TO THIS PRIVACY POLICY
ICEMS may update this Privacy Policy to reflect changes in:
- Services;
- Technology;
- Website functionality;
- Service providers;
- Business operations;
- Or applicable law.
The current version will show the effective or last-updated date.
Where legally required, material changes affecting the processing of Personal Data will be communicated before the changed processing begins.
Changes to this Privacy Policy operate prospectively and do not alter historical transaction records.
25. RELATIONSHIP WITH OTHER ICEMS POLICIES
This Privacy Policy should be read together with the:
Terms and Conditions
Medical Disclaimer
Metaphysical & Spiritual Services Disclaimer
and any product-specific terms displayed before purchase.
Where applicable law provides rights that cannot lawfully be waived by contract, applicable law prevails.
26. CONTACT AND PRIVACY REQUESTS
Questions, access requests, correction requests, deletion requests, consent withdrawals, complaints, or other privacy inquiries may be submitted through the official ICEMS contact channels published on ABOUT US.
ICEMS may publish a dedicated privacy email address or privacy-request form for this purpose.
When submitting a privacy request, please provide sufficient information to allow ICEMS to identify the relevant records without sending unnecessary sensitive Personal Data.